POPO ME's Privacy Policy
The Privacy Policy("Policy") was written in
English (US) and will be the agreement between You and POPO ME ("POPO ME")
while you are using POPO ME's applications ("APP"). To the extent,
any translated version of this Policy conflicts with the English version, this
English version prevails.
Date of Last Revision: AUG 20, 2024
Privacy Policy
The website is owned and operated by Unimimo Technology
and Entertainment Pvt. Ltd. (we, our, us, Company, POPOME). We provide online
video hosting, sharing, and related services through our branded Mobile
Application (Platform) for mobile and connected devices, (Services). We are
committed to protecting the personal data of all individuals, including
children who access our website.
This privacy policy (Privacy Policy) explains the details
of our collection, use, and disclosure of information, including your personal
information, while offering our Services to you. This Privacy Policy applies
regardless of whether you have downloaded or accessed the Platform from your
mobile telephone or handheld device or any other computer resource to access
our Services. This Privacy Policy must be read in conjunction and together with
the Terms of Use, available at:
Information We Collect
A. Personal
Information refers to any information about a living individual who can be
identified from that information, either by itself or when it is combined with
other information.
B. You must be
at least 18 or 18+ years old to register on our Platform and avail of our
Services. Anyone under 18 years old must not use the platform.
C. You may choose to
unsubscribe from our Platform, correspondence trail, or marketing campaigns at
any given time, by writing to us at help@popome.in
D. Information you
provide to us: We will only require you to provide such personal information
that is necessary for us to provide you with a Service at your request. We may
also collect certain information automatically, details of which are provided
below:
a. Personal
Information Categories:
b. Username: for
purpose of identification on the platform; need not be your actual name and is
better not to be
c. Photo: for
identification; need not be your photo, can be any photo, within the realm of
our decency guidelines
d. Phone Number: For
login (optional)
e. Gender: to
create a profile;
f. Financial
Information (credit/ debit card, digital wallet, net banking details): for
in-app purchases and withdrawals (we do not retain this information; this is
managed by our payment service provider exclusively);
g. Additional
information relevant to your use of our Platform/ Services, such as your
followed streamers, private message content and feedback and messages to our
support team.
Information that is publicly available about you in the
public domain will not be regarded as personal data.
E. Information we
collect about you from our Platform. We collect information using cookies to
help distinguish you from other users of our Platform, offer you a personalized
experience, and minimize your efforts concerning your interactions with us. To
understand how we deploy cookies on your system, we encourage you to access
When you visit our website, we may collect the following
information:
a. Which pages do you
access, and view, and which links do you follow;
b. Your IP address
and general location;
C. Details of your devices for using our Platform,
including URL and time stamps; any passwords that you use.
We may further use tracking technologies to assess the
performance of the Platform including as part of our analytic practices or
otherwise to improve the content, products, or services offered through the
Platform. [insert any other identifier so collected by us automatically]
F. Information We Collect from Third Parties: We may work
with a limited number of third parties (including mobile network providers,
collection agencies, and analytics providers) to provide the Services and may
receive information about you from such third parties. We also receive profile
information from the social media platform/s that you use to log in or create
accounts with us.
You understand and agree that third-party websites may
have policies that are different from those of the Platform. You note that such
Services, to that limited extent, will be governed by the policies of such
third parties. For instance, our collection of your registration information,
when you log in via the social media plug-ins, will be regulated by the terms
of the social media platforms. You are encouraged to review the policies and
services made available via these third-party sites before you consent to their
usage on the Platform.
G. We do not collect any further information from
you, if not specifically mentioned hereinabove.
Legal Basis for Processing of your information
H. We process your data based on your consent or
your parent’s consent, which we may seek from you. We may further process your
personal information, without your prior consent, for certain legitimate uses
namely:
a. For the specified
purpose for which you have voluntarily provided your data;
b. Fulfilling an
obligation to State instrumentalities to disclose processing information about
a certain user;
c. Compliance with
any judgment, or decree under any law for the time being in force in India.
d. Protect your or
another person’s vital interests, involving a (i) threat to the life or
immediate threat to the health of the individual, (ii) medical treatment or
health services to any individual during an epidemic, outbreak of disease, or
any other threat to public health; (iii) help during a disaster.
Normally, we rely on your explicit prior consent to
process your personal information. However, in certain aforesaid circumstances,
we may be required to process your data, without seeking your prior consent, to
comply with our legal obligations under the law.
Why We Collect Information.
I. We
take your right to privacy seriously, and so we have attempted to identify and
enumerate the specific use cases of the identifiers as below.
a. We need your
information to create your account with us and allow you to continue our
Platform as a registered user;
b. To provide and
process service requests initiated by you;
c. To help
facilitate in-app purchases and make subscribed and paid content available to
you;
d. For providing
location-based services;
e. To recommend
videos to users they might be interested in;
f. Provide
you with a grievance redressal portal.
g. To comply with any
compliances required by law enforcement agencies, and governmental authorities.
h. To provide you
with news, special offers, and general information about other products and
services along with marketing information and surveys;
i. Sharing
your information with third parties.
J. We will
never display, rent, or sell your personally identifiable information to
others. We may share your data with selected third parties. For example, we may
share your information with:
a. A web
development company that maintains our Platform. They will only access your
data to address any issues you face on the Platform.
b. Our payment
service provider, to process payments on our behalf. Our payment provider will
collect and process your payment details; we will not store or have access to
your full credit or debit card details.
c. There are
certain other exceptional circumstances in which we may disclose your
information to third parties. This would be where we believe that the
disclosure is:
d. Required by the
law, or to comply with judicial proceedings, court orders or legal or
regulatory proceedings.
e. Necessary to
protect the safety of our employees, our property, or the public.
f. Necessary
for the prevention or detection of crime, including exchanging information with
other companies or organizations for the purposes of fraud protection and
credit risk reduction.
g. As part of a
merger, business, or asset sale, if this happens, we will share your
information with the prospective seller or buyer involved.
Unless mandated in law, we do not share your information
in any manner which may identify you.
We may also share aggregated, non-personally identifiable
information publicly and with our partners, like publishers, advertisers or
connected sites to show trends about the general use.
K. Our lawful basis
for such transfer will be either based on consent or one of the legitimate use
cases permissible by laws.
How long do we keep your personal information?
L. Retention periods for records are based on the type of
record, the nature of the activity and the product and service that the same is
associated with, and linked to. We will only store your personal information
for as long as we need it for the purposes for which it was collected. Where we
provide you with any Service, such as where you register, we will retain any
information you provide to us at least for as long as we continue to provide
that service to you.
M. We may further retain your information till the period
that is required for us meeting your requests on our Platform, and in
compliance with the applicable laws, and statutory requirements.
Duties of Data Principals
N. Data Principal shall mean the individual to whom the
personal data relates. Users of the Platform have certain rights and
obligations in law, which they must comply with, to continue availing of our
Services on our Platform.
O. Every visitor of this Platform must comply with the
provisions of all applicable laws for the time being in force while exercising
rights under this Privacy Policy. The visitors must ensure that:
a. To not
impersonate another person while providing her data for a specified purpose;
b. To ensure not to
suppress any material information while providing her data for any document,
unique identifier, proof of identity, or proof of address issued by the State
or any of its instrumentalities;
c. To ensure
not to register a false or frivolous grievance or complaint with a Company; and
d. To furnish only
such information as is verifiably authentic, while exercising the right to
correction or erasure under the applicable laws.
What rights do you have in respect of your personal
information?
17. You have several rights to the information we hold
about you. To action these rights, you are encouraged to write to: help@popome.in These rights include.
a. The right to
access the information we hold about you, and to obtain details of processing;
b. The right to
withdraw your consent to our continued processing of the information, at any
point of time, subject only to any legitimate reason for continued processing
in certain circumstances;
c. The right to
edit your account information and preferences available with us;
d. The right to the
erasure of any personal data that we process, in certain circumstances, to the
extent permissible in law, and feasible.
e. The right to
nominate an individual in the event of your death or incapacity to exercise
your rights under this Privacy Policy.
f. The
right to grievance redressal in respect of any act or omission on our part.
g. Kindly ensure you
use appropriate subjects to mention the right (e.g. data correction or consent
withdrawal) while raising all such requests, this would help us process your
requests in a faster and more efficient manner. We may take 30 days from the
date of receipt of a request to complete your requests.
How do we protect your personal information?
P. We understand that we must safeguard your personal
information available to us. We use and employ industry-standard technical,
organizational, logical, physical, and administrative measures to protect your
personal information against any unauthorized access, modification, or use.
Q. We employ necessary anonymization techniques to ensure
that your identity is never visible to our systems, or our teams.
Unfortunately, the transmission of information via the Internet is not
completely secure. Although we will do our best to protect your data, we cannot
guarantee the complete security of your data transmitted vide our Platform.
Personal Data of Children
R. If you are a minor in your jurisdiction, your
registration and use of our Services must be based on the consent of your
parent. If you are a parent, you can refuse to permit us to collect Personal
Information from your child and can request that we delete from our records the
Personal Information we have collected. Please keep in mind that a request to
delete records may lead to a termination of the account and access to other
Services.
If you have any questions or concerns about our approach
to children's privacy, you, as a parent, want to access the data of your child, or request the deletion of your child's data, you are encouraged to reach out
to us at: help@popome.in.
Changes to our Privacy Policy
S. We make periodical changes to the privacy policy with
or without notice. The new terms would be displayed on the webpage and by using
or continuing to use the Services you agree to the periodical changes made to
the Privacy Policy and it would also be presumed that you are aware of any
modifications thus made. Please check back frequently to see any updates or
changes to our privacy policy.
This version was last updated on 20 August 2024 and
archived versions can be obtained by contacting us.
Contact Us
T. If you have any questions about your privacy or our
use of your personal information, please contact our Grievance Officer at
help@popome.in