POPO LIVE – Privacy Policy

(Terms of Use, Privacy Policy, Refund Policy & Community Standards)

Company: Unimimo Technology and Entertainment (OPC) Private Limited

Effective Date: February 8, 2026

Last Updated: February 8, 2026

Contact/Grievance: help@popolive.in

PLEASE READ CAREFULLY: This is a legally binding agreement between You (“User”) and Unimimo Technology and Entertainment (OPC) Pvt Ltd (“POPO LIVE”). By downloading, accessing, or using the POPO LIVE platform, you agree to be bound by these terms.

PART I: TERMS OF SERVICE & ELIGIBILITY

1. STRICT ELIGIBILITY (18+ ONLY)

 * Age Restriction: POPO LIVE is strictly for users aged 18 years and above.

 * Prohibition: Access by minors (under 18) is strictly prohibited.

 * Verification: We reserve the right to request age verification. Any user found misrepresenting their age will have their account permanently terminated immediately.

2. LICENSE TO USE

We grant you a limited, non-exclusive, non-transferable, and revocable license to use the App for personal, non-commercial entertainment. You may not copy, reverse-engineer, or resell any part of the App.

3. ACCOUNT SECURITY

 * You are responsible for maintaining the confidentiality of your login credentials (OTP, Password).

 * You are solely responsible for all activities that occur under your account.

 * The Company is not liable for any loss arising from unauthorized access to your account.

PART II: PRIVACY POLICY

4. DATA COLLECTION

To provide our services, we collect the following data:

 * Identity Data: Name, User ID, Age, Gender, Profile Picture.

 * Contact Data: Phone number or Email address (for authentication).

 * Technical Data: IP address, Device ID, Device Model, OS Version (for security & fraud prevention).

 * Usage Data: Interaction logs, transaction history, and content posted by you.

5. HOW WE USE YOUR DATA

 * To create your account and provide live streaming services.

 * To process payments and prevent financial fraud.

 * To moderate content and enforce our Safety Guidelines.

 * We do not sell your personal data to third parties.

6. DATA RETENTION & DELETION

 * We retain data only as long as necessary for service usage or legal compliance.

 * Right to Delete: You can request the deletion of your account and data at any time via the App Settings or by emailing help@popolive.in. We process deletion requests within 30 days.

PART III: PAYMENT & REFUND POLICY

7. VIRTUAL ASSETS (COINS/DIAMONDS)

 * "Coins", "Diamonds", or "Gifts" are virtual items licensed to you for use within the App.

 * They have no real-world monetary value and cannot be exchanged for cash outside the platform.

8. NO REFUNDS (ALL SALES FINAL)

 * Strict No-Refund Policy: All purchases of virtual items are final and non-refundable.

 * Since virtual items are consumed instantly upon purchase/gifting, the Company does not offer refunds under any circumstances.

 * Chargebacks: Any user initiating a fraudulent chargeback or dispute with the payment gateway will be permanently banned from the platform.

PART IV: COMMUNITY GUIDELINES & SAFETY (ZERO TOLERANCE)

9. PROHIBITED CONTENT

Users strictly MUST NOT upload, stream, or share:

 * Nudity, pornography, or sexually explicit acts.

 * Child Sexual Abuse Material (CSAM). (We report all instances to law enforcement immediately).

 * Hate speech, religious insults, or harassment.

 * Violence, self-harm, or illegal activities (gambling, drugs).

10. USER GENERATED CONTENT (UGC) LIABILITY

 * Safe Harbor: POPO LIVE is an intermediary platform. We are not responsible for the content created by users.

 * Liability: Users are solely liable for the content they broadcast.

 * Moderation: We employ AI and human moderation. We reserve the right to remove content and ban users violating these rules without prior notice.

11. TERMINATION

The Company reserves the right to suspend or terminate your access to the App at any time, with or without cause, specifically for violations of this Agreement.

PART V: CONTACT & GRIEVANCE REDRESSAL

In accordance with the Information Technology Act (India) and applicable laws, if you have any grievances, legal concerns, or data requests, please contact:

Grievance Officer

Company: Unimimo Technology and Entertainment (OPC) Private Limited

Email: help@popolive.in

BY USING THE APP, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO ALL ITS TERMS.